All Continental Industrie products and services are guaranteed by our 18 Month Factory Warranty. We can extend the warranty according to our maintenance program and maintain the main components of your blower in our factory, enabling very fast action, in the event that it is necessary.
Continental Industrie offers a post sale service with the following key features:
- Our Engineers are available for your consultation and troubleshooting 24 hours/day
- Our factory Service Technicians are available for on-demand repair and on-site service.
- Our International Service Centres are available for blower start up, training and on site diagnostics.
Continental Industrie has a worldwide network of service centers with certified technicians and engineers. We support our customers all around the world with special attention to provide increased reliability and the best possible performance in all the most important applications.
Our Service Centers are constantly updated on blower technology and industrial maintenance. In addition to Service Centers located in Europe, USA, Asia Pacific and Middle East we have recently opened new centres in Australia and Chile.
In our maintenance program we provide a combination of field service and maintenance procedures fully customisable according to the particular application and to the requirements of every customer. We guarantee the following:
- Increased reliability and performance
- Genuine spares parts.
- Extended warranty.
- On site operator training.
- Stock of main blower components in our factory for a quick return to service of the blower.
On site services: service technicians located regionally can be displaced to your plant for on-site repairs and troubleshooting and other services such as:
- Laser alignment
- Vibration Analysis
The commissioning and start up of the machine begins with the inspection and verification of the installation and ends with the blower running test and the final start-up process. At the end of the commissioning we provide dedicated training to maintenance and process teams and provide technical documentation in paper and electronic format.