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Customer satisfaction inquiry form - CONTINENTAL INDUSTRIE SAS
Market field (application)
Contact function
Purchasing Department
Director
Technical Department
Country
Date
20 - August - 2008
1 - Please rate your overall impression of CONTINENTAL INDUSTRIE
Very Good
Good
Somewhat dissatisfying
Bad
Doesn't know
2 - Please rate the quality of the contacts with our sales department
Very Good
Good
Somewhat dissatisfying
Bad
Doesn't know
3 - Please rate the quality of the contacts with our technical department
Very Good
Good
Somewhat dissatisfying
Bad
Doesn't know
4 - Do you feel your needs are fully understood ?
Yes
No
Do you think that our bids are :
5- Understandable ?
Yes
No
6- Technically complete ?
Yes
No
7 - Sufficiently detailed ?
Yes
No
8 - Please rate the time of submittal of our bids :
Good
Too long
9 - Please rate the time of receipt of our Order Acknowledgement
Good
Too long
10 - Please rate our delivery periods ?
Good
Too long
Prompt
Late
11 - Please rate the quality of our blowers / exhausters :
Very good
Good
Somewhat dissatisfying
Dissatisfying
Doesn't know
12 - Please rate our after sales services :
Very good
Good
Somewhat dissatisfying
Dissatisfying
Doen't know
13 - Please rate our overall response :
Very good
Good
Somewhat dissatisfying
Dissatisfying
14 - I have a question / comment :
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